This is the same on both computers, neither being able to control one another. I have the same problem using a raspberry pi 3. This website uses cookies. By browsing this website, you consent to the use of cookies. Learn more. Join Login. Turn on suggestions. The short answer to my problem is: I still cannot believe that this problem is the only one in the Teamviewer horizon. It's one thing to discover a bug that was buried deep within the overall program. But quite another when it manifests itself immediately after install. Yes my problem still exists.

I will save final judgement until I am back and sitting in front of the remote iMacs. I can tell by tell-tale signs that they are both hung up on the initial splash screen. On the Mac, in the upper-most right corner, the system time is displayed. This website uses cookies. By browsing this website, you consent to the use of cookies.

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Learn more. Join Login. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Firdstly, you don't need an unattended password on the Mac unless you are going to control it from the Acer. It sounds to me like you are stuck in the installation.

Are you sure you downloaded the full version of TeamViewer on the Mac? Id restart the Mac, redownload the full TV version. The quit all programs including your webbrowser, then start the TV installer. You may need to look in the Download folder for an item named TeamViewer.

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Double click that icon then you will have the TV installer. When installing, skip the prt about unattened access passwords. You can always go back to that later. From your description, I would say you have a web browser open and are just looking at the online management console.

How to grant access to TeamViewer on your Mac

This isn't the software, it's just where you can manage your account online. You need to either open the app if it is installed or download and install the application.

It should look like this where you have a TeamViewer ID showing.: On the contrary, I do have the software on the Macbook. I installed the app and the icon is on my deck. Looks like you just need to get TeamViewer running on your Mac. Look ok the recent items option on the Apple menu. See if you have TeamViewer.

If So, select that. If now look in the Applications folder and start it from there. If you can't find it in the Applicatiosn menu, are you sure you installed the full TeamViewer app? Maybe you have the Quick support version installed. That version of TV will not allow you to connect to another computer.


Do you see the TeamViewer icon on your Doc? Is there a small gray dot next to it. The dot indicates that an application is running. In the picture you sent it looks like Twitter, Chrome and iTunes are running and Calendar is not. You'll need to get it running.

Mouse Clicks Not Working - TeamViewer Community -

After that, you should b e able to log onto your account and see the Acer. If you are staill having trouble I would Download and reinstall TV making sure you have the full version of TeamViewer sownloaded. No, the only window available in the Team Viewer software including the right-click menu of the dock icon is the initial setup which as I've said doesn't go through.